Industries we serve

Built for your industry

Every field has different caller expectations. Our scripts, workflows, and integrations are trained for yours — not a generic template.

Legal
Your clients expect discretion and urgency — every single call
A missed call from a potential client costs your firm a case. Private Receptionist answers with legal-specific intake scripts, screening, triaging, and routing with the professionalism your practice demands — whether you're in court, in deposition, or with a client.
Conflict-of-interest screening before client intake — keeps your pipeline clean and compliant
After-hours urgent call escalation — reaches the on-call attorney when it truly matters
Direct integrations with Clio, MyCase, and Practice Panther
Confidential message handling with HIPAA-compliant option for family law and medical malpractice
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74%
of clients hire the first firm that picks up the phone
3.2×
more new matters closed per month on average
"We used to miss 30% of calls during court hours. Now every call is answered professionally — even when we're in trial all day."
— Partner, personal injury firm · Chicago

Everything included for law firms

Legal intake scripts
Custom intake flows built around your practice areas
24/7 emergency escalation
Urgent calls reach the right attorney immediately
Conflict screening
Flags potential conflicts before the intake is complete
CRM integration
Leads flow directly into Clio, MyCase, and more
Call summaries
Detailed intake summaries sent after every call
HIPAA compliant
Available on Professional and Enterprise plans

Ready to never miss a client again?

Join hundreds of law firms who answer every call — even during depositions, court, and after hours.

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Medical
Patients need to feel heard from the very first ring
Medical practices lose patients to competitors who simply answer faster. Our trained agents handle scheduling, prescription inquiries, insurance questions, and urgent triage — with the empathy and patience healthcare demands, around the clock.
HIPAA-compliant call handling and encrypted message storage — fully auditable
Appointment booking synced with your EHR — Epic, Athena, DrChrono, and more
Urgent symptom triage with escalation protocols for life-threatening situations
Bilingual agents (English/Spanish) for diverse patient populations
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67%
of patients switch providers after one unanswered call
22%
average reduction in no-show rate in month one
"Our no-show rate dropped 22% in the first month. Patients actually get confirmation calls and reminders now — they feel cared for before they even walk in."
— Office manager, family medicine practice · Austin

Everything included for medical practices

HIPAA compliance
Encrypted storage, business associate agreements available
EHR integration
Books directly into Epic, Athena, DrChrono, and more
Triage protocols
Custom urgency levels for your specialty
Bilingual agents
English and Spanish support included
Appointment reminders
Automated SMS/email reminders to reduce no-shows
Insurance pre-screening
Gathers insurance details before the first appointment

Give every patient a great first impression

Hundreds of medical practices rely on Private Receptionist to answer every call with compassion and professionalism.

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Real estate
Leads don't wait — your receptionist shouldn't either
In real estate, speed to lead is everything. Private Receptionist captures every inbound inquiry, qualifies buyers and sellers, and books showings 24/7 — including weekends and evenings when most leads actually call — so you never lose a deal to voicemail.
Instant lead qualification — buyer, seller, investor, or renter screened on the first call
Showing appointment scheduling with automated confirmation and reminders
Weekend and evening coverage for open house and listing inquiries
Follow Up Boss, KVCore, Chime, and LionDesk CRM integrations
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78%
of real estate leads go to the first agent who responds
2.8×
more qualified showings booked per month
"I was losing leads every weekend. Now my receptionist handles Saturday inquiries and books Monday showings while I'm with my family."
— Independent agent · Miami

Everything included for real estate professionals

Lead qualification
Buyer vs. seller vs. renter screened on first call
Showing scheduler
Books and confirms showings directly to your calendar
24/7 weekend coverage
Captures every open house inquiry, day or night
CRM integration
Leads flow into Follow Up Boss, KVCore, and more
Listing-specific scripts
Custom scripts per property or listing type
Works for brokerages
Multi-agent routing and team-level reporting

Stop losing deals to voicemail

Real estate agents using Private Receptionist close more deals simply by answering every call — even on Saturdays.

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Agencies
Never let a client feel like they're not your priority
Marketing, PR, creative, and digital agencies live and die by client relationships. Private Receptionist handles your front-line communications with the same polish and professionalism your brand promises — from new business calls to VIP client routing.
VIP client recognition — priority routing for your top accounts, automatically
New business inquiry capture with your custom qualification questions
Project status call handling so account managers can focus on delivery
Slack and HubSpot integration for seamless internal team handoffs
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91%
client satisfaction when answered within 3 rings
5 hrs
saved per account manager per week on average
"Our biggest client said our responsiveness is why they renewed. They didn't know it was a service — they just felt taken care of every time they called."
— Founder, digital marketing agency · New York

Everything included for agencies

VIP routing
Recognizes top clients and routes them immediately
New biz qualification
Screens inbound leads against your ideal client profile
HubSpot + Slack
Every call logged and team notified instantly
Meeting scheduling
Books discovery and client calls to your team calendar
White-label option
Resell to your own clients under your brand
24/7 coverage
Clients can always reach someone — even at 11pm

Sound like a bigger agency starting today

Give every client the white-glove experience they expect — without adding headcount.

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Contractors
You're on the job — we're on the phone
Contractors and tradespeople miss calls constantly while doing the actual work. Private Receptionist captures every job inquiry, books estimates, answers basic questions, and follows up on missed leads — so you win more jobs without ever stopping what you're doing.
Job inquiry capture with service type, location, and urgency screening
Estimate appointment scheduling integrated directly with your calendar
Emergency escalation for plumbing, HVAC, electrical, and urgent repairs
Automatic text follow-up to leads who couldn't be reached on the first attempt
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60%
of contractor leads call just one company — whoever answers first
$4,200
average additional revenue per month from captured calls
"I'm a one-man plumbing operation. Private Receptionist makes me sound like I have a full office. My close rate doubled in the first 60 days."
— Owner, residential plumbing company · Denver

Everything included for contractors and tradespeople

Job intake scripts
Captures service type, location, urgency, and budget
Estimate booking
Books site visits directly to your schedule
Emergency escalation
Urgent jobs reach you immediately, day or night
SMS follow-up
Texts uncaptured leads so no inquiry falls through
Call summaries
Full job details texted to you after every call
Works for solo or crew
Scales from sole trader to multi-team operations

Win more jobs by simply answering the phone

Contractors using Private Receptionist capture an average of $4,200/month in additional revenue from calls they used to miss.

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